This error guide describes the various stages of analysis that can help identify the cause of a wrong time display.
Analysis
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Steps (
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Basis)
- Is the time on the STARFACE referred to via NTP server or configured manually configured?
- Is the time display in the call lists correct?
- Is the time display on the telephones and other devices correct?
- Is the time display right in the STARFACE correct?
- Does the error picture change after a restart of the STARFACE?
Rewrite
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Time Settings
To completely rewrite the time settings of the STARFACE, the following steps must be performed:
- Access via ssh to the STARFACE with the root user (see also Password for the root userRoot User)
- Delete the file "adjtime" in the directory "/etc/"
- Delete the file "drift" in the directory "/var/lib/ntp"
- Restart the STARFACE
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Hinweis |
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Note: The restart of the STARFACE interrupts all active calls and connections. |
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