Web interface of the STARFACE | Menu "Configuration" | Menu "Server" | Tab "Backup" |
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A new backup configuration can be created using the "Create" or "New Schedule" button. The created backup file has the file type ".sar". The configuration is carried out in 4 steps.
First Step
The configurable items in the first step are the following:
| Field | Description |
|---|---|
| Name | A name for the backup configuration which is as meaningful and unique as possible should be entered here. |
| Report to | If an error occurs, the backup configuration messages are sent to the e-mail address stored here. |
| Backup intervall | This drop-down menu is used to control how often a backup configuration is to be executed in a time-controlled manner. The "Manual" selection means that the backup process is not started automatically; instead, it must always be started manually. |
| Start & Time | The information provided for "Start" and "Time" indicate the time that the backup process automatically starts for the first time. The time information provided under "Backup interval" is calculated from the time configured at this point. |
An internal STARFACE monitoring process prevents STARFACE Archivierung and backup creation from being started in parallel. The process started first is completed and the second process starts an hour later. It is recommended to make a clear temporal separation here.
Second Step
In the second step, the checkboxes are used to define what STARFACE data forms part of the backup and is therefore backed up:
| Checkbox | Description |
|---|---|
| Core data | Users, groups, telephones, chat history, etc. |
| CDR and voicemails | Voicemails’ voice messages and call lists’ data records (CDR) |
| Voicemail announcements | Self-created announcement texts (e.g. for voicemail boxes) |
Third Step
| Destination | Description |
|---|---|
| Server hard drive | Saves the backup file on the local STARFACE hard drive |
| Windows Share | Saves the backup file on a Windows Share |
| SFTP | Saves the backup file on a server via Secure FTP |
| Dropbox | Saves the backup file on a Dropbox account |
| USB storage | Saves the backup file on a connected USB disk |
| Send to e-mail address | Send the backup file by e-mail |
During this process, the access data for the respective system must be specified using the 
button in the case of individual options such as "Windows Share" or "Dropbox". If "Windows Share" has been selected as the storage location, the following access data must be entered:
| Field | Description |
|---|---|
| User | The username as expected by the destination server (e.g. with domain) |
| Password | Password for accessing the destination server |
| Server | The destination server’s IP address |
| Share | Name of the share plus sub-directories which are attached with / |
| Security | Drop-down menu for choosing the authentication process |
If "SFTP" has been selected as the storage location, the following access data must be entered:
| Field | Description |
|---|---|
| User | The username as expected by the destination system |
| Password | Password for accessing the destination system |
| Server | The destination system’s IP address (not including protocol or port information) |
| Path | The absolute path or . (dot) for the current directory |
If Dropbox has been selected as the storage location, access to Dropbox must be guaranteed for the STARFACE backup process. The backup process itself creates a “starface-backup” directory containing a sub-directory whose name corresponds to the name of the backup process.
Fourth Step
In this last step of the configuration process, you receive a brief overview of the settings made, and it must be determined how to proceed with the configuration.
| Field | Description |
|---|---|
| Keep settings and execute backup | The backup process is executed immediately and the created configuration is saved too. |
| Only execute backup | The backup process is executed immediately, but the created configuration is not saved. |
| Only keep settings | The created configuration is saved, but the backup process is not executed immediately. |