This module provides the archiving of the CDR, faxes, voicemails and call recordings. The created files will be stored in a Windows fileshare. After this process has completed successfully, the corresponding files and entries will get deleted from the STARFACE system.
Tab "General"
This tab contains the name and the general logging information of the module.
Tab "Basic Settings"
In the Basic Settings tab, the following information must be provided first of all under "Details of the Windows share for archiving:!
Transfertype | Transfer type (smb or sftp) |
Address | The destination system’s IP address |
Fileshare | The name of the network share as stored in the destination system |
Subfolder | The sub-directory on the destination system (optional) |
Username | The username as expected by the destination server (e.g. with domain) |
Password | The share user’s password |
An example of a configuration might look like this:
Under the Notifications heading, an e-mail address to which information about the disk space on STARFACE before and after archiving and about occurring error messages can be stored as an option in the field "E-mail address".
Additional Tabs
The four following tabs
- CDR
- Fax
- Voicemail
- Recordings
offer the same configuration options:
Number of days: This drop-down menu is used to select how long the data remains on STARFACE before being archived. If the deadline is set to value 0, all data of the corresponding sections is always affected.
Permanent values can be selected from the drop-down menus for the archiving start and implementation interval. In this example, e.g. all of the call recordings which are older than 64 days are archived once per week at 2.30 a.m. The archiving process starts on 04/16/2018 and would start the next time on 04/23/2018 after one week.
An internal STARFACE monitoring process prevents "STARFACE Archivierung" and creating new backup from being started in parallel. The process started first is completed and the second process starts an hour later. It is recommended to make a clear temporal separation here.