Web interface of the STARFACE
Menu "Configuration"
Menu "Server"
Tab "Backup"
Web interface of the STARFACE | Menu "Configuration" | Menu "Server" | Tab "Backup" |
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A new backup configuration can be created using the "Create" or "New Schedule" button. The Configuration is carried out in 4 steps.
The configurable items in the first step are:
| Field | Description |
|---|---|
| Name | A name for the backup configuration which is as meaningful and unique as possible should be entered here. |
| Report to | If an error occurs, the backup configuration messages are sent to the e-mail address stored here. |
| Backup intervall | This drop-down menu is used to control how often a backup configuration is to be executed in a time-controlled manner. The Manual selection means that the backup process is not started automatically; instead, it must always be started manually. |
| Start & Time | The information provided for Start and Time indicate the time that the backup process automatically starts for the first time. The time information provided under Backup interval is calculated from the time configured at this point. |
An internal STARFACE monitoring process prevents STARFACE Archivierung and backup creation being started in parallel with one another. The process started first runs until it ends, and the second process starts one hour later. It is recommended to make a clear temporal separation here.
In the second step, the checkboxes are used to define what STARFACE data forms part of the backup and is therefore backed up:
| Checkbox | Description |
|---|---|
| Core data | Users, groups, telephones, chat history, etc. |
| CDR and voicemails | Voicemails’ voice messages and call lists’ data records |
| Voicemail announcements | Independently created announcement texts (e.g. for voicemail boxes) |
| Note: Both CDR data and the voicemails can contain considerable amounts of data and therefore make the backup file very big. This should be taken into account when choosing the backup file’s storage location. |
In this third step, the storage location for the backup file can be selected. In this regard, only one of the possible options can be selected during this configuration step. More storage locations can be added later while the backup process is being configured.
The available storage locations are:
| Destination | Description |
|---|---|
| Server hard drive | Saves the backup file on the local STARFACE hard drive |
| Windows Share | Saves the backup file on a Windows Share |
| SFTP | Saves the backup file on a server via Secure FTP |
| Dropbox | Saves the backup file on a Dropbox account |
| USB storage | Saves the backup file on a connected USB disk |
| Send to e-mail address | Send the backup file by e-mail |
During this process, the access data for the respective system must be specified using the 
button in the case of individual options such as Windows Share or Dropbox. If Windows Share has been selected as the storage location, the following access data must be entered:
| Field | Description |
|---|---|
| User | The username as expected by the destination server (e.g. with domain) |
| Password | Password for accessing the destination server |
| Server | The destination server’s IP address |
| Share | Name of the share plus sub-directories which are attached with / |
| Security | Drop-down menu for choosing the authentication process |
| Note: The backup process itself creates a “starface-backup” directory containing a sub-directory whose name corresponds to the name of the backup process. |
If SFTP has been selected as the storage location, the following access data must be entered:
| Field | Description |
|---|---|
| User | The username as expected by the destination system |
| Password | Password for accessing the destination system |
| Server | The destination system’s IP address (not including protocol or port information) |
| Path | The absolute path or . (dot) for the current directory |
If Dropbox has been selected as the storage location, access to Dropbox must be guaranteed for the STARFACE backup process.
| Note: The backup for the Dropbox must not exceed 150 MB. |
In this last step of the configuration process, you receive a brief overview of the settings made, and it must be determined how to proceed with the configuration.
There are 3 options in this regard which can be selected using the checkbox:
| Field | Description |
|---|---|
| Keep settings and execute backup | The backup process is executed immediately and the created configuration is saved too. |
| Only execute backup | The backup process is executed immediately, but the created configuration is not saved. |
| Only keep settings | The created configuration is saved, but the backup process is not executed immediately. |
| Note: If the backup process is executed immediately, it can also be downloaded straight after it has been carried out successfully. |