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In this section, the following messages are listed, whereby the most recent message is always displayed first:
| Type of message | Link to documentation page |
|---|---|
Automatic entries in the blacklist of STARFACE | |
E-mail could not be sent | Not available in English |
Error messages when creating a backup | Not available in English |
Error messages from the RAID system | Not available in English |
Low disk space on the hard disk |
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Messages from the password checker | Not available in English |
Error messages related to licenses | |
Mail delivery not possible due to low storage space | Configuring the Modul "STARFACE Archivierung" |
Availability of new updates for the STARFACE | |
Second provisioning attempt of a SNOM telephone | |
Problem downloading a provider profile of siptrunk.de | Not available in English |
STARFACE Error Report Version <Specification of Version> | Message about the automatic sending of the error report in case of a serious system error |
Using the button 
, 3 different types of note notes can be left for individual messages.:
- Confirm
- Solve
- Edit
These three 3 items are only notes documenting handling of the message. No direct processing takes place through adding a note. There are two other options available:
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In this tab, the general information relating to STARFACE is summarized and can be read out and off at a glance. The following sections are available:
| Heading | Description |
|---|---|
| Licenses | All of the important license information relating to STARFACE. |
| Hardware | All of the important information concerning the hardware used. |
| Configuration | All of the important key data of the current STARFACE configuration. |
| Enabled Module Configurations | Overview of the active module configurations |
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- Installed version is higher than the system’s licensed version
- No server license has been entered
- Update option has expired (refers to the option’s validity date)
- More users have been created than are licensed
- Routing priority is “COR Rule”, “LBR Rule” or “Line + COR”, and no COR/LBR rules are configured
- Routing priority is “Static” or “Line”, but COR/LBR rules are configured in spite of this
- No emergency call numbers are configured
- No internal and/or external conference numbers are configured
- No XMPP domain has been entered
Utilization
In this tab, the current utilization of the CPU(s) and the STARFACE working memory are displayed. Use The use of the various services can also be read out. The view updates itself once per second to deliver current data at all times.
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In this tab, a PCAP file is generated, which is e.g. can be used to diagnose problems on the telephone system. First, the maximum size of the recording file should be set (minimum = 1 MB / maximum = 1000 MB / 0 = 1000 MB). If the current PCAP file reaches this size, it will be deleted and replaced with a new PCAP file.
If the “Log Only SIP and RTP” checkbox is active, only the data traffic which runs via the following ports is recorded:
- 5060
- 5061
- 10,.000 to 20,.000
During this process, all the data packages received and sent by the telephone system are written to the PCAP file. If this checkbox is not active, all the data traffic on the telephone system is recorded without any port restrictions.
| Hinweis |
|---|
| Note: Encrypted calls between phones and the STARFACE can not be evaluated, since the recording is only encrypted. |
Using the "Start" button, data traffic recording can be started. A currently active recording is indicated by means of a corresponding note displayed in the tab.
Once recording has been stopped using the "Stop" button, it can be downloaded using the same button. It is only ever possible to download the current PCAP file.
| Hinweis |
|---|
| Note: A restart of the STARFACE stops the recording and the recording must be manually re-activated. |
The
...
codec
...
G711
...
is
...
significantly
...
easier
...
to
...
evaluate
...
than
...
the
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codec
...
G722.
...
It
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is
...
therefore
...
recommended
...
to
...
deactivate the codec G722 on the telephones and the line used before recording for troubleshooting purposes.