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Via the following link, you can find a small exemplary instruction as an error guide (based on some device-specific examples):
Error guide - Calls are not displayed in the Mobile Client.
Release notes
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STARFACE Mobile Client for Android, Beta-Version 6.7.8 (Build 354), Release Date: 11.03.2021 (Beta) Beta-Version 6.7.8 Build 354 (Release Date: 11.03.2021)Bugfixes- Switching between calls was not possible when one call was outgoing.
- In some cases, a notification for an active call was displayed although the call had already ended.
- Bugfixes to improve stability
Beta-Version 6.7.8 Build 352 (Release Date: 03.03.2021)Bugfixes- Bugfixes to improve stability
Beta-Version 6.7.8 Build 351 (Release Date: 01.03.2021)Bugfixes- Bugfixes to improve stability
Beta-Version 6.7.8 Build 350 (Release Date: 24.02.2021)Bugfixes- In the constellation without VPN behind NAT router, one-way voice transmission could occur in some cases (no reception).
- Starting a call via the speed dial key in the Contacts tab did not work.
- Voicemails could not be played from the journal.
- Faxes could not be downloaded and viewed from the Journal.
- The app crashed in some cases during connection changes between WLAN and mobile network.
- In rare cases, there were audio problems during a call (sounded partly tinny and intermittent).
- Bugfixes to improve stability
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